EM
EZEKIEL M
1 reviews | Active since May 2022
26 May 2022, 15:37
Ver very bad customer service from an angry customer
After not debiting our agreed amount for 3 consecutive months my account was handed to the lawyers which they then contacted me and I paid up what the whole amount. I was later told that i am listed as a bad debt I need to get a letter from Cell C that states that I paid the owed amount in full which was their negligence in the first place. I have been requesting for that letter for the past 2 months. I made countless phone calls all of them making empty promises of sending me the letter and being transferred from one person to the other. until this day I still haven't gotten any Joy.
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EZEKIEL M's updateReviewer Update
01 Jun 2022, 14:30the amount was paid-up and i did sent you the proof of payment from the attorneys, but you not willing to assist me and its been two rough months without your help. i have been going up and down to your head office in woodmed without any help, even today the 01/06/2022 i was there travelling up and down without any tangible help.
EM
EZEKIEL M's update01 Jun 2022, 14:30
Reviewer Update
the amount was paid-up and i did sent you the proof of payment from the attorneys, but you not willing to assist me and its been two rough months without your help. i have been going up and down to your head office in woodmed without any help, even today the 01/06/2022 i was there travelling up and down without any tangible help.