HK
Hein K

1 reviews | Active since Apr 2015

28 Apr 2015, 12:46

UTTERLY ridiculous service!

I purchased a new cellular device to the value of approximately R11000 and as such insured thebdevice ( actually two devices ) with the company that Cell C suggested at a monthly cost of R149.00/month per device.<br> <br> Within two months of this policy being active, unfortunately my device was ****** from my vehicle ( this IS South Africa after all). Under the company's terms and condition \forced entry"must be proved to be able to claim succesfully"

0
Replies (1)
Cell C
Cell C's reply29 Apr 2015, 10:11
Official
Hello heinkymdell,

We have referred this matter to one of our team members for assistance. Do expect communication and be assured this will be sorted.

We apologize for the unsatisfactory service and inconvenience caused.

Regards
Cell C | VM

Best regards,