utterly dissapointed

<p>After being a loyal customernwith cell c for a long time I decided to take out anither data contract with them for R199, now the balance is on R1700 for data that I did not even buy or use. They are unable to confirm ahythung for me only that the data was bought manually, as this is impossible as I am the only one in possession of this sim. i havent even used up the data I get with the contract now I have to pay for something I did not use. I am so dissapointed in cell c for not hamdling my case better amd trying to better assist with this. All they can say they cant help me as it was done manually. After always recommending cell c to my friends and family, i will not anymore. Utterly dissapointed</p>