AG
Aneesa G

1 reviews | Active since Nov 2015

22 Dec 2016, 08:37

Utterly Disgusted

<p>I am ****en disgusted in the pethetic service, the account was paid 2015 and I even received a paid up letter stating the kaccount has been closed and today I receive a sms from ssda stating I owe them R5099.69 which was pd.</p> <p>if this is not sorted by the end of this week I will be taking this further and cancelling all my existing accounts with Cellc.</p>

0
Replies (5)
Cell C
Cell C's reply22 Dec 2016, 08:49
Official

We are in receipt of your complaint and apologise for the inconvenience caused.

One of our consultants will contact you and assist.

Regards

Cell C | DA

Best regards,

Cell C
Cell C's reply22 Dec 2016, 09:22
Official
Moses has tried to contact you with no success. Please refer to the email sent to you. Regards Cell C | DA

Best regards,

AG
Aneesa G's update06 Jan 2017, 10:14
Reviewer Update

Moses has sent me a email and I asked him to call me at 12 but he called the next day.

however I am still receiving sms from ssda

AG
Aneesa G's update06 Jan 2017, 10:45
Reviewer Update

After I sent the SSDA the paidup letter on the 29/12/2016 i havent heard from them till today and then todays sms shows a different amount of R299.94 the ref: ********** 376 still the same.

I AM NOT PAYING ANYTHING> MY LAWYERS WILL B IN CONTACT WITH YOU AS THIS HAS GONE TO FAR>

Cell C
Cell C's reply06 Jan 2017, 11:28
Official

A follow up request has been sent to Moses and feedback will be provided. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | DA

Best regards,