Utterly appaling customer care and service

<p>Today I had a problem on my account balance where some fee was deducted but cell c said they did not recieve the deducted fee. Although I provided them with clear proof via my bank statement, they still refused to be of any assistance and could not even show me my current balance. All I wanted to do was pay my balance owed and switch on my line again.</p> <p> </p> <p>All of these service providers in SA treat you like they are doing you a huge favour and don't have any responsibility towards you.</p>