Utter disgust at poor service 1 month without data

Wed 10 Mar 21. And again no surprises here, 10 Mar 21 and nobody of cell c has contacted me to resolve my problems. It is now one month without data despite the monthly debit order being deducted. I have no words for what I think of you cell c and vodacom. Mon 8 Mar 21. Again Cell C no surprises here, you said you will call to address the issue. Mon 8 Mar 21 at 15:17 I received a call from Cell C. The man asked if I am still experiencing data problems (I wonder who is supposed to fix it?), I said yes he then proceeded to ask the data cell number I am experiencing problems with, I did not have the number on me and told him to call met after 18:00 then I can give it to him. But for F*** sake, do you not do you homework before calling a client, go through the all the data, you have the reference number all the detail is there. This just makes you look more *********** and unprofessional, although I am not sure that you can descend any lower in that regard. Bottom line our problem is still not resolved !!! I must say I am highly disgusted with the service I am receiving from Cell C. Since 10 Feb 2021 our data contract stopped working. We logged a query and were told that our number were being migrated to VODACOM and that was the reason for the disruption of our data service. Since then we have made numerous calls to the cell c service centre and technical department with no results, the standard response is the matter has been escalated On Fri 26 Feb 21 at 13:43 I was contacted by a lady dialling from cell no 082 ********** saying she is from VODACOM and enquired whether I am still experiencing difficulty with my data connection. I explained that I have no data connection and that they somehow disconnected my data line. She said she will get somebody to contact me, I asked for a contact no and she refused to give me one. On Sun 28 Feb 21 my debit order for Cell C was deducted for my data line, but I still do not have any data connection. On Mon 1 March 21 a male person by the name of Jaco saying he is from Cell C, contacted me. He enquired how I am and whether I still have problems with the data connection. I said I am not good as I have no data since 10 Feb 21, I do not get a propper response from anybody. He burst out laughing to which I told him this is no ****ing joke or a laughing matter. After explaining the situation to him and telling him that I took the data card out of the router and put it into my cell phone and the sim card seems to be deactivated he said that they did send some commands to the data SIM cards to search for the VODACOM network and not the Cell C network and that some cards got *******ed. He said he will look into the matter. I also asked him for contact details but he refused, I ended up giving my email address hoping that he will communicate with me. Since his call I have not received any feedback. I am really disgusted by the service of Cell C and Vodacom Please resolve this ASAP