Utter Disgust

I am so disgusted in the way i have been treated by CellC over the past almost 2 weeks.

I have had it with this complaint. Someone needs to come up with some compensation for this complaint. Endless calls and emails and no resolution was given.

This is so bad thinking I have been a client of CellC for 6 years and with utter disgust i write this review.

i was shouted at over the last 2 weeks by one of the agents, i was given a call back on a Sunday (which is disrespectful), i was told that i cannot get the call recordings and that i need to go to the CellC shop to listen to it(more inconvenience).

This was my first email to them and what my complaint is about: Good day I have had issues with CellC before I’m really not happy about this. I have had too much issues with CellC and this will be my last contract I will be cancelling it. I receive as per my knowledge 10 gigs of day and 10 gigs of nights data as well as 5 gigs of promotional data. But since I have this contact what happens is the 5 gigs promotional data goes onto my night data so I get like 15 gigs of night data. I want to know why this is and why do I not get this on my day or as anytime data.

As per the call of this morning i was advised that apparently get 5 of my night data rolled over and I was never aware of this i asked her to explain then why this is the first month that i have gotten 15 gig of data of 5 of my night data rolls over. and seriously i hardly use my night data so prev month i would see 12 gig of night data or more so then why have my 5 gigs not rolled over every month.

Something needs to be done and i need to be compensated.