UTERLY DISGUSTED WITH SERVICE

I spoke to Skhumbuzo from the head office following up on my first complaint, he agreed that I could take the Huawei P8 light at R199 per month and will give me two months free subscription for all my inconvenience, he then called on Friday asking for the job number that I received when I sent the phone to the cell c repair Centre ( Job no. CLC***) and now said that the Repair center will have to replace me with the phone because it was them that could not fix the phone and said that the Z3 has been discontinued. How this becomes my problem, I don't understand??? Skhumbuzo informed me that one of the consultants will call me from the repair center, I am still waiting....more inconvenience without a phone for so long. Can someone please TAKE OWNERSHIP!!!!! This needs to be resolved ASAP!!!<br> <br>