1 reviews | Active since Oct 2009
Usual airtime rip-off and trouble sending messages
<p>I had airtime including bonus airtime that was valid till sunday. So with R8 something left of my own airtime and R18 something bonus airtime, i decided to call my mother (Saturday) on her cell c number and lo and behold, my regular airtime was taken and was left with 30c airtime and R16 something bonus airtime. Honestly I feel like this bonus airtime thing is a **** where you think that we wont look at our balances, we will just recharge again. As if that **** was not enough, the cell c network has been **** for over a month now. When i try to send messages, i am lucky if it goes through on the first or second try although i have enough airtime for that. You service and now network has become so ****py. I am just fed up with Cell C! Please just credit my account with my airtime and do away with your bonus airtime ****.</p>
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Palesa confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Palesa confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Apologies for the late update but my issue was sorted out as indicated by the Cell C team above and I was very happy with the resolution and time it took to do so.
Kind regards
Akhona
Apologies for the late update but my issue was sorted out as indicated by the Cell C team above and I was very happy with the resolution and time it took to do so.
Kind regards
Akhona
Thank you for providing us with feedback and we are so happy with the way Palesa assisted you.
Have a lovely day further.
Regards
Cell C | PN
Thank you for providing us with feedback and we are so happy with the way Palesa assisted you.
Have a lovely day further.
Regards
Cell C | PN
