Uselles Service Provider

<p>Yesterday I complained about cell C proffesionalinism and about them not adhering to the NCA rules. Cell C disconected my numbers and removed them from their system without contacting me first. Last year I went to Cell C branch in Newtown and gave them my new details as I changed employment but to my suprise they were not debiting on my account and as oer their agent the new details where never added nor updated. Yesterday Palesa Nhlapho from calls me and i told her my story and she was adamant that cell c did try to call me and even sent emails but to my suprise when I asked her which number where they calling me from and she said "it doesnt show on my system but will ask someone to check for me and get back to you before close of business". Also when asked about which email where they sending statements to as I'm no longer at nedbank since January and surely that email they were previously sending statements too is no longer active they should have seen that. this is very unproffesional from cell c cause now they told me they handed my account over to some company without following NCA processes and for that matter I logged a complaint to Consumer Protection as this is absurd. M not disputing thta I owe them but they should have known that I did report the phones to have been ****** but now I want to pay them what was due and have them clearing my name from ITC as in now.</p>