AM
Akbar M

1 reviews | Active since Aug 2014

28 Oct 2016, 11:36

useless, unsolvable

<p>3 months ago I called in to cell c, requesting them to change my debit order to the last day of the month. it still hasnt been changed. my debits are still bouncing. my bank states cell c debited the account last month, when cell c called me they stated finance claims they havent recieved any payment, Cell C what in the heck is going on? whos going to pay my missed debit fees ? you guys are *********** and need new staff, i cant use my services, nothing, PLEASE SORT THIS OUT FOR GODS SAKE. if my bank statement shows the debit went off, and you guys state you havent recieved it, then which ghost took it? solve this please. </p>

0
Replies (2)
Cell C
Cell C's reply28 Oct 2016, 11:49
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply31 Oct 2016, 10:30
Official

Nelly has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,