BZ
Bongiwe Z
1 reviews | Active since Jun 2014
06 Dec 2021, 11:56
Useless Technical Department
I have loaded data on Cell C home connecta LTE and have been unable to connect. The technical department is useless. The only "help" they can offer is that I must reset, which doesn't work. 5 phone calls to cell c between 8am and 10am today to no avail. Please take back you data and give me my money. I don't want your useless service anymore. I'd much rather deal with operators who know what they are doing.
Helpful (0)
Replies (3)0
Replies (3)BZ
Bongiwe Z's updateReviewer Update
06 Dec 2021, 13:43The number is ***.
BZ
Bongiwe Z's update06 Dec 2021, 13:43
Reviewer Update
The number is ***.
BZ
Bongiwe Z's updateReviewer Update
06 Dec 2021, 16:49You guys are a joke. This is the 7th time today that the network is being "reset" and it still doesn't work!! I've spent enough time, money and a full day off work going back and fourth with your team with absolutely no resolution. Please reverse your data that doesn't work and reimburse me.
BZ
Bongiwe Z's update06 Dec 2021, 16:49
Reviewer Update
You guys are a joke. This is the 7th time today that the network is being "reset" and it still doesn't work!! I've spent enough time, money and a full day off work going back and fourth with your team with absolutely no resolution. Please reverse your data that doesn't work and reimburse me.
BZ
Bongiwe Z's updateReviewer Update
07 Dec 2021, 16:25I still cannot connect. I've asked several times for you to either fix the problem or give me back my money. Here is a case number ***) from a KARABO who claimed to be a supervisor who promised that I would receive a call about getting a refund. Up until now I don't have a refund and I get this patronizing reply asking me how the connection is today.
Your LTE network doesn't work and I want my money back.
Your LTE network doesn't work and I want my money back.
BZ
Bongiwe Z's update07 Dec 2021, 16:25
Reviewer Update
I still cannot connect. I've asked several times for you to either fix the problem or give me back my money. Here is a case number ***) from a KARABO who claimed to be a supervisor who promised that I would receive a call about getting a refund. Up until now I don't have a refund and I get this patronizing reply asking me how the connection is today.
Your LTE network doesn't work and I want my money back.
Your LTE network doesn't work and I want my money back.