pK
penny K

1 reviews | Active since Jan 2014

03 Jun 2016, 13:30

Useless staff , no training , no worries

<p>Called the Lakeside Mall to enquire about the month to month contract CellC apparently have on offer and not one person knew or cared about what i was talking about . No help offered to try and reslove the issue, just shrugging of shoulders pleading ignorane of not being trained??? Really???</p>

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Replies (1)
Cell C
Cell C's reply03 Jun 2016, 13:46
Official

We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

This matter will be addressed with the store manager to have this kind of behaviour rectified.

One of our consultants will contact you and assist.

Regards

Cell C | PN