NN
Neran N

1 reviews | Active since Mar 2009

12 Aug 2020, 15:47

USELESS SERVICE PROVIDER

I LOGGED A QUERY ON THE 10TH JUNE ***. REGARDING CALLS FROM CERTAIN NUMBERS NOT COMING THROUGH. QUERY STILL NOT RESOLVED YET CLOSED ON THE 13TH JUNE 2020, I CALLED BACK AND WAS TOLD THE QUERY WILL BE REOPENED. SOME OF THESE NUMBERS WHO CANNOT GET THROUGH ARE EXTREMELY IMPORTANT AND I WILL HOLD CELL C ACCOUNTABLE FOR THE LOSSES.

0
Replies (3)
Cell C
Cell C's reply12 Aug 2020, 16:02
Official
Good Day Neran 

Thank you for making contact with Cell C. 

The matter has been escalated and our team will call you to offer assistance. 

^NS 
NN
Neran N's update03 Sept 2020, 14:19
Reviewer Update
This complaint was logged on the 12th August , today is the 3rd September and the issue is still not resolved, i received a call on the 13th August saying it is being dealt with. Worst Cell phone netwrk ever!!!!!
Cell C
Cell C's reply03 Sept 2020, 14:23
Official
Hi Neran 

We are following up on your query and will get back to you. 

^MM