MP
Marvyn P

1 reviews | Active since Aug 2015

10 Aug 2015, 05:58

Useless Service Provider

Poor poor poor poor service provider. Maybe that's why that are so cheap because their service is also so cheap. I'm happy to report I will be moving to VODACOM from this week. So sick and tired of cell c, you don't even deserve even to be written with capital letters, that's how low I think of your poor poor poor poor poor network service. <br> <br> Well let me explain what happened. I recharged at about 4am Monday 10 August with my Debit Card. The sms came back saying that I purchased R10 airtime from cell c and gave me my balance in my account. Then poor cell c sent me an sms saying I have been recharged with R10 airtime and free other stuff. But when I did a balance inquiry my balance was still R0.00 LOL. How can this be poor cell c???<br> <br> Then I called in to the call centre and they said to me that they having issues with people buying with their debt cards. Not a good of an enough of an explanation for me cell c. I'm so tired of your poor poor poor poor poor poor poor poor poor useless useless useless network. <br> <br> What if I was in a life threatening situation and I needed to call for help and because of your poor and useless network I can't even buy airtime that I payed for with my money.

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Replies (1)
Cell C
Cell C's reply11 Aug 2015, 07:59
Official
Hello SugarFox,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you and assist.

Regards
Cell C | PN

Best regards,