mG
mattheus G

1 reviews | Active since Jul 2017

01 Sept 2022, 09:05

USELESS Service again and again and again!!!!!!!!!!!!!!!!!!!!!!!

since end of July 2022 I tired to move one of my contracts to my wife's name(for business reasons), this was done at last on 09 August 2022 after I complained on Hello Peter. Thabisile Ngcobo(Social Media Department) informed me that all is sorted.

Today my debit order went off still for both contracts, but I only have one contract under my name. But my wife was not Debited for her amount.

yet again the issue was not sorted out.

Called Cell C customer care and they just said they can not help me. so I will reverse the payment and not pay my account until Cell C have fixed this issue. why do you even have a customer care department?????

I will Not pay for poor service Again. such poor service yet again.

Cell C you are loosing Customers with this type of poor service.

0
Replies (3)
mG
mattheus G's update02 Sept 2022, 11:35
Reviewer Update
I do not accept this.

I am paying for an account that is not mine????????????? how can you do that??????????????
it is because you are so useless that the process took so long that it was after the bill run.

useless useless useless

I want to cancel my account by you useless company.
mG
mattheus G's update02 Sept 2022, 12:00
Reviewer Update
I will rate your bad service on every social media platform!!!!

mG
mattheus G's update05 Sept 2022, 12:43
Reviewer Update
well I will take my business elsewhere then, I am sure it wont be long until your company goes down the drain, just look at all the bad reviews you get.