CM
Chris M
1 reviews | Active since Jan 2017
12 Apr 2021, 16:05
Useless Service
Useless Service!
Cant upgrade or cancel my contract due to *********** people working in the customer care department that cant assist with a simple problem.
Helpful (0)
Replies (4)0
Replies (4)CM
Chris M's updateReviewer Update
12 Apr 2021, 16:26I want to upgrade in store.
The system shows: pending orders, as I upgraded through the call center a couple of months ago.
I never received the devices because they had **** to me telling me they had stock.
A store called me telling me they got stock for me, but now it says pending orders and cant be released before that is cleared...
Nobody can assist with cleaning this.
The system shows: pending orders, as I upgraded through the call center a couple of months ago.
I never received the devices because they had **** to me telling me they had stock.
A store called me telling me they got stock for me, but now it says pending orders and cant be released before that is cleared...
Nobody can assist with cleaning this.
CM
Chris M's update12 Apr 2021, 16:26
Reviewer Update
I want to upgrade in store.
The system shows: pending orders, as I upgraded through the call center a couple of months ago.
I never received the devices because they had **** to me telling me they had stock.
A store called me telling me they got stock for me, but now it says pending orders and cant be released before that is cleared...
Nobody can assist with cleaning this.
The system shows: pending orders, as I upgraded through the call center a couple of months ago.
I never received the devices because they had **** to me telling me they had stock.
A store called me telling me they got stock for me, but now it says pending orders and cant be released before that is cleared...
Nobody can assist with cleaning this.
CM
Chris M's updateReviewer Update
12 Apr 2021, 17:09I never cancelled anything.
I just went to the store to get the devices because they never sent them ad promised.
They said their system shows: pending orders.
We need to cancel the order for the devices so they can be released at the store.
I just went to the store to get the devices because they never sent them ad promised.
They said their system shows: pending orders.
We need to cancel the order for the devices so they can be released at the store.
CM
Chris M's update12 Apr 2021, 17:09
Reviewer Update
I never cancelled anything.
I just went to the store to get the devices because they never sent them ad promised.
They said their system shows: pending orders.
We need to cancel the order for the devices so they can be released at the store.
I just went to the store to get the devices because they never sent them ad promised.
They said their system shows: pending orders.
We need to cancel the order for the devices so they can be released at the store.
Cell C's replyOfficial
12 Apr 2021, 17:36Yes, you need to cancel the initial order to be able to take it from the store.
^PN
^PN
Cell C's reply12 Apr 2021, 17:36
Official
Yes, you need to cancel the initial order to be able to take it from the store.
^PN
^PN
CM
Chris M's updateReviewer Update
12 Apr 2021, 17:49I asked them to cancel the order. They said it will take 48 hours.
That was last week Wednesday......
They said its still showing pending orders..
That was last week Wednesday......
They said its still showing pending orders..
CM
Chris M's update12 Apr 2021, 17:49
Reviewer Update
I asked them to cancel the order. They said it will take 48 hours.
That was last week Wednesday......
They said its still showing pending orders..
That was last week Wednesday......
They said its still showing pending orders..