useless service

I had to phone after them for a contract. The guy who helped me with the contract didnt give me the contract i asked for. One month later i had to ask which contract it is. Now i get billed wrong and promises from them they will go back to their recordings. Still waiting for a call back. Most useless network ever!!! A customer have to follow up on a company to do their work. Pethetic!!! The opperators is useless when i ask to speak to a manager they telll me they dont have a manager. No help what so ever. Think ill rather go to vodacom/mtn....