ST
Shaun T

1 reviews | Active since Nov 2015

19 May 2020, 13:33

Useless Service!!!!!!

I have been trying to Upgrade since 23 March 2020 before the Lockdown. I was promised Delivery before Thursday 26 March 2020. I phoned Thursday to confirm Delivery before the Lockdown will start but to no avail. a Million Excuses. Eventually "Moses Mo***eng" Promised to sort me out but you guest it Nothing. Trying. Now Trying to phone him he simply Rejects my Call. Very Disappointing Service.

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Replies (3)
Cell C
Cell C's reply19 May 2020, 13:52
Official
Good day 

Thank you for contacting Cell C. 

We will get Moses to contact you urgently. Apologies for the delay and unpleasant experience. 

^NT 
ST
Shaun T's update19 May 2020, 14:02
Reviewer Update
He Just Ignores my Calls and Rejects my Call if I try to phone him Directly......Very disappointed that the Guy having to sort the problem out cant even give Service!
Cell C
Cell C's reply21 May 2020, 13:49
Official
Hi Shaun 

That is definitely not the type of service we aspire to provide. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide. 

^NT