Useless service

My contract was in my mother's name. When I upgraded in June 2014 we requested that it be changed into my name and that the banking details change over to my account as well. I was assured this would immediately be done. <br> <br> Now it's March, my work is going to be paying for my account but low and behold, Yolan has just informed me that the account was never changed and they cannot send accounts for my work to be paid before 3months of debit orders have taken place off of my name. <br> <br> We have been loyal customers of Cell C for a good 10 years. Think it's time to change