GM
Gregory M

1 reviews | Active since Feb 2013

18 Feb 2016, 09:05

Useless - perhaps i should put up a banner also !!

Contacted Cell C in January 2015 to check on the expiry of a contract and subsequently cancel it. To my surprise they told me that it was already renewed and phone delivered, wow, to someone and some address i have no clue about.<br> <br> Then get asked for an affidavit and ID copy, which i sent, and promised feedback in 2 days, two weeks later nothing. Call the call centre and they are clueless cannot help, and no way one can speak to the ***** dept, so am stuck now. Cell C, you have these amazing marketing campaigns but thereafter are useless !!

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Replies (1)
Cell C
Cell C's reply18 Feb 2016, 09:13
Official
Hello greg05,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN