JB
Jacques B
1 reviews | Active since Nov 2016
08 Mar 2021, 08:40
Useless network and *********** operators
I know Cell C are busy changing their operating towers, but this is getting out of hand.
I hanve 3 contracts with Cell C, 2 works, my 3rd Data line does not.
I have had only issues woth you since I took this contract from activating it to getting it the conect.
Now you have consultants phone people on a Sunday afternoon, just to tell you that you have to wait and that only some numbers will work because you have selected batches of numbers that will work and some will not?????
How about you wat for your payment until the lines start working again properly???
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
08 Mar 2021, 10:00Good day
We sincerely apologies for any inconvenience. Please follow the below network reset steps. Let us know if there are any changes.
1. Connect router to PC, Tablet or Phone 2. In internet browser, enter 192.168.1.1. 3. Select the “Settings” Icon • Password: “admin” • Click “Login” 4. Select “Connection Mode” 5. Select tick box where it says “Automatic connect even when roaming” 6. Box ticked 7. Select “Save” 8. Click “OK“ on pop up 9. Reboot the router 10. Reconnect the router to PC, Tablet or Phone
^NT
We sincerely apologies for any inconvenience. Please follow the below network reset steps. Let us know if there are any changes.
1. Connect router to PC, Tablet or Phone 2. In internet browser, enter 192.168.1.1. 3. Select the “Settings” Icon • Password: “admin” • Click “Login” 4. Select “Connection Mode” 5. Select tick box where it says “Automatic connect even when roaming” 6. Box ticked 7. Select “Save” 8. Click “OK“ on pop up 9. Reboot the router 10. Reconnect the router to PC, Tablet or Phone
^NT
Best regards,
Cell C's reply08 Mar 2021, 10:00
Official
Good day
We sincerely apologies for any inconvenience. Please follow the below network reset steps. Let us know if there are any changes.
1. Connect router to PC, Tablet or Phone 2. In internet browser, enter 192.168.1.1. 3. Select the “Settings” Icon • Password: “admin” • Click “Login” 4. Select “Connection Mode” 5. Select tick box where it says “Automatic connect even when roaming” 6. Box ticked 7. Select “Save” 8. Click “OK“ on pop up 9. Reboot the router 10. Reconnect the router to PC, Tablet or Phone
^NT
We sincerely apologies for any inconvenience. Please follow the below network reset steps. Let us know if there are any changes.
1. Connect router to PC, Tablet or Phone 2. In internet browser, enter 192.168.1.1. 3. Select the “Settings” Icon • Password: “admin” • Click “Login” 4. Select “Connection Mode” 5. Select tick box where it says “Automatic connect even when roaming” 6. Box ticked 7. Select “Save” 8. Click “OK“ on pop up 9. Reboot the router 10. Reconnect the router to PC, Tablet or Phone
^NT
Best regards,
JB
Jacques B's updateReviewer Update
08 Mar 2021, 10:06Good day,
Like I said to the 10 000 operators I spoke to, the sim is used in a phone, and I have set it to roaming atoumatically and manually selected, both ways does not work????
Like I said to the 10 000 operators I spoke to, the sim is used in a phone, and I have set it to roaming atoumatically and manually selected, both ways does not work????
JB
Jacques B's update08 Mar 2021, 10:06
Reviewer Update
Good day,
Like I said to the 10 000 operators I spoke to, the sim is used in a phone, and I have set it to roaming atoumatically and manually selected, both ways does not work????
Like I said to the 10 000 operators I spoke to, the sim is used in a phone, and I have set it to roaming atoumatically and manually selected, both ways does not work????
JB
Jacques B's updateReviewer Update
10 Mar 2021, 13:58Good day,
Please explain this type of thought patern to me. I received a new line, I waited a week for it to be activated, then it works for 4 days then it is off for another 4. This happend about 3 times.
Now you send me a bill for the full month expecting me to pay it?????? Even though I could only use it for half of the month?
And the cherry on top, you are still using the wrong address on all 3 my statements, is it impossible for you to change an address?????
I expect a discount for this service and my address to be amended!!
Please explain this type of thought patern to me. I received a new line, I waited a week for it to be activated, then it works for 4 days then it is off for another 4. This happend about 3 times.
Now you send me a bill for the full month expecting me to pay it?????? Even though I could only use it for half of the month?
And the cherry on top, you are still using the wrong address on all 3 my statements, is it impossible for you to change an address?????
I expect a discount for this service and my address to be amended!!
JB
Jacques B's update10 Mar 2021, 13:58
Reviewer Update
Good day,
Please explain this type of thought patern to me. I received a new line, I waited a week for it to be activated, then it works for 4 days then it is off for another 4. This happend about 3 times.
Now you send me a bill for the full month expecting me to pay it?????? Even though I could only use it for half of the month?
And the cherry on top, you are still using the wrong address on all 3 my statements, is it impossible for you to change an address?????
I expect a discount for this service and my address to be amended!!
Please explain this type of thought patern to me. I received a new line, I waited a week for it to be activated, then it works for 4 days then it is off for another 4. This happend about 3 times.
Now you send me a bill for the full month expecting me to pay it?????? Even though I could only use it for half of the month?
And the cherry on top, you are still using the wrong address on all 3 my statements, is it impossible for you to change an address?????
I expect a discount for this service and my address to be amended!!