1 reviews | Active since Nov 2012
useless, ***********,frustrating, stupid employees
Ongoing issue with the useless people at cell c, I must have spoken to about 30 people already, nobody can issue me with positive feedback or get the issues resolved. NOBODY CALLS ME BACK, I ALWAYS HAVE TO CALL IN TO INQUIRE ABOUT THE STATUS OF MY QUERIES! <br> 1st issue: Pending from the 6th of January 2016.I have decided to migrate my cellphone contract to a data contract.The *********** sales consultant told me over a recorded line that I have until midnight that night to use up my current benefits, after the call, my benefits were immediately forfeited.Cell C conveniently cannot get that call recording from the 1st week of January! 2nd issue: I WAS MIGRATED INCORRECTLY! FIRSTLY THE STUPID CELL C CONSULTANT GIVES OUT FALSE INFORMATION, THEN STILL MIGRATES ME TO THE INCORRECT DATA PACKAGE. I WILL NOT PAY FOR THIS! I WILL LAY THEFT CHARGES AGAINST CELL C IF MY ACCOUNT IS DEBITED WITH THE INCORRECT AMOUNT! I HAVE LOST A LOT OF TIME AND MONEY BY DEALING WITH CELL C- I WANT FULL REIMBUR*****T AND HAVE NO FUTURE DEALINGS WITH THEM! CANCEL ALL MY CONTRACTS, I WILL ALSO CANCEL ALL OUR BUSINESS CONTRACTS WITH CELL C AS WELL. <br> VERY VERY VERY UPSET AND FRUSTRATED CUSTOMER.
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Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
