Useless,Incompetant,Stupid all the bad words/names belongs to Cell C

<p>I had 3 contracts with this super bad servic company called cellc, in may 2016 decided to pay them up to the last cent n even extra as I did not want any stories,however I called in to confirm if the payments are recieved and well good enough they were and also changed my 2 numbers to prepaid and 1 number cancelled asap june there was no debits from cell c in from which I thought everything was sorted aaahhh come july cellc debits for what I dont know, I called in to find out about the debit and got a few stupid agents that did not know anything about customer service but thought they know everything..luckily one of them after calling in few following days advised that the problem was the allocation of the payment for each contract however the money is reflecting from their side..could not understand this as I used a cell number for reference of each payment as advised and the agent opened up a case for an was advised that they will call me back till today gues they could not get hold of me...wow...I called in again another agent opened up another case and advised the other case was in progress or watever but will open another one and they will get back to us..still waiting by the way till now and still have ref numbers for both calls...sent an email to complaints department well that didnt help at all because u have being waiting for their call as per the response recieved from that email...up to today still struggling with cellc debiting my account for what I dont know because the contracts were cancelled and I dont even recieve any data for any of the numbers watsoeva..i have being calling to get a paid up/settlement letter since the day I paid cell however being tranferred from one department to another wonder if they even know what that is,im so disgusted by cell c unprofessional service all I want is my refunds and settlement letter as I am busy getting calls that my account is in errears of what I dont know because dnt have an account with cellc as far as I know...I am sick of this service as no one from cellc can assist all useless</p>