Hellopeter
Share Your Experience
LL
Lisa L

1 reviews | Active since Jan 2018

03 Feb 2025, 17:18

Useless I tell you!

For the second month in a row these guests have deducted more money then they should for my contract I have with them. I have previously called in and they apparently fixed it but clearly they didn't. This is day light *******. Rather don't take a contract with Cell c. They are ****** and when you have an issue - no ones seems to be able to assist.

0
Replies (3)
Cell C
Cell C's reply03 Feb 2025, 17:32
Official
Dear Lisa Lisababe 

Thank you for contacting Cell C.

We’re truly sorry to hear about the issues you’ve been facing and understand your frustration. We apologize for the repeated billing errors and the inconvenience this has caused.

Please provide us with the Cell C number in question, and we’ll investigate this matter further to resolve it as quickly as possible.

Regards,Cell C | TM 
Cell C
Cell C's reply03 Feb 2025, 17:40
Official
Thank you.

Please confirm the following details so we can access your account:

• Full Name and Surname
• ID Number
• Name of the bank we are debiting
• Debit order date
• Physical or email address

Regards,
Cell C | TM 
Cell C
Cell C's reply03 Feb 2025, 19:42
Official
We have referred your request to our Team, we will be in touch to further assist.

Regards,
Cell C | TM