RVdZ
Ryno Van der Zandt

1 reviews | Active since Dec 2016

23 Dec 2016, 14:15

Useless excuses from cellc Lephalale

<p>I am due for upgrade on 2 of my cellc contracts, our cellc store does not keep stock for the risk of theft????? what if I would have gone there for the first time today? would I get a phone? dont think so, I have asked cellc Lephalale for the last 3 weeks to prepare themselves for when I come to do my upgrades, its simple, you say to days for phone to arive, have it ready, for three weeks I have reminded cellc lephalale to order my phones and when I eventually get there today, they have stories, again! how difficult can it be to order 2 phones and get them to the store??? Pathetic Pathetic Pathetic!!!!!! </p>

0
Replies (2)
Cell C
Cell C's reply24 Dec 2016, 08:14
Official

Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.

We have requested one of our team members to follow up on this matter and assist. Do expect communication.

Regards

Cell C | DA

Best regards,

Cell C
Cell C's reply27 Dec 2016, 08:44
Official

Moses has been in contact with you and a solution has been provided.

Regards

Cell C | DA

Best regards,