SK
Sybrand K
1 reviews | Active since Nov 2024
19 Nov 2024, 11:26
Useless
What an utterly useless business. I've been trying to activate a sim card, been transferred probably 6 times, 20 minutes later and nothing. Phone again, same result. Can not believe it is such rocket science to activate a sim card. We are living in 2024. Not 2004!
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
19 Nov 2024, 11:53Dear Sybrand Klopper
We understand the frustration this has caused and apologize for the inconvenience you've had with activating your SIM card. We completely understand your disappointment with the repeated transfers and delays, and we agree that this process should be much smoother.
Could you please provide us with more information regarding your request. Is it a new contract activation? If so, kindly confirm your ID number. Additionally, may our team contact you at ***?
Thank you for your patience, and once again, we apologize for the inconvenience caused.
Regards,
Cell C | NG
We understand the frustration this has caused and apologize for the inconvenience you've had with activating your SIM card. We completely understand your disappointment with the repeated transfers and delays, and we agree that this process should be much smoother.
Could you please provide us with more information regarding your request. Is it a new contract activation? If so, kindly confirm your ID number. Additionally, may our team contact you at ***?
Thank you for your patience, and once again, we apologize for the inconvenience caused.
Regards,
Cell C | NG
Best regards,
Cell C's reply19 Nov 2024, 11:53
Official
Dear Sybrand Klopper
We understand the frustration this has caused and apologize for the inconvenience you've had with activating your SIM card. We completely understand your disappointment with the repeated transfers and delays, and we agree that this process should be much smoother.
Could you please provide us with more information regarding your request. Is it a new contract activation? If so, kindly confirm your ID number. Additionally, may our team contact you at ***?
Thank you for your patience, and once again, we apologize for the inconvenience caused.
Regards,
Cell C | NG
We understand the frustration this has caused and apologize for the inconvenience you've had with activating your SIM card. We completely understand your disappointment with the repeated transfers and delays, and we agree that this process should be much smoother.
Could you please provide us with more information regarding your request. Is it a new contract activation? If so, kindly confirm your ID number. Additionally, may our team contact you at ***?
Thank you for your patience, and once again, we apologize for the inconvenience caused.
Regards,
Cell C | NG
Best regards,
SK
Sybrand K's updateReviewer Update
19 Nov 2024, 11:59You can, but I had to drive to a cell c store to get this sorted, and it to not more than 3 minutes
SK
Sybrand K's update19 Nov 2024, 11:59
Reviewer Update
You can, but I had to drive to a cell c store to get this sorted, and it to not more than 3 minutes
Cell C's replyOfficial
19 Nov 2024, 12:21Thank you for the update.
We truly appreciate you taking the time to resolve the matter at the store. We understand how inconvenient it must have been for you, and we sincerely apologize for any frustration caused.
If you require any further assistance or if there's anything else we can do to support you, please don't hesitate to reach out. We're here to help!
Kind regards,
Cell C | NG
We truly appreciate you taking the time to resolve the matter at the store. We understand how inconvenient it must have been for you, and we sincerely apologize for any frustration caused.
If you require any further assistance or if there's anything else we can do to support you, please don't hesitate to reach out. We're here to help!
Kind regards,
Cell C | NG
Best regards,
Cell C's reply19 Nov 2024, 12:21
Official
Thank you for the update.
We truly appreciate you taking the time to resolve the matter at the store. We understand how inconvenient it must have been for you, and we sincerely apologize for any frustration caused.
If you require any further assistance or if there's anything else we can do to support you, please don't hesitate to reach out. We're here to help!
Kind regards,
Cell C | NG
We truly appreciate you taking the time to resolve the matter at the store. We understand how inconvenient it must have been for you, and we sincerely apologize for any frustration caused.
If you require any further assistance or if there's anything else we can do to support you, please don't hesitate to reach out. We're here to help!
Kind regards,
Cell C | NG
Best regards,