1 reviews | Active since Feb 2018
Useless
I have paid my contract in full and cancelled it yet cell c has the audacity to send me another bill. Well this is me stating on a public platform that you will not recieve a single cent from me ever again! I have sms proof sent by your cancellations department that my contract has been paid in full and my line will be switched to prepaid on 12/25/2022. You people do not know what is going on in your own business, your service sucks and coverage is the worst in SA. Feel free to keep sending me invoices, I will keep giving you finger!
Thank you for contacting us regarding the cancellation and billing query.
Please note your contract expired on the 04/12/2022 meaning your last bill is supposed to be in December. As per our records, you served your calendar month notice for cancellation on the 25 November and indeed a future cancellation was processed for the 25 December. Your contract will be cancelled on the 25 December and you are liable for the December bill.
Regards
^GN
Best regards,
Thank you for contacting us regarding the cancellation and billing query.
Please note your contract expired on the 04/12/2022 meaning your last bill is supposed to be in December. As per our records, you served your calendar month notice for cancellation on the 25 November and indeed a future cancellation was processed for the 25 December. Your contract will be cancelled on the 25 December and you are liable for the December bill.
Regards
^GN
Best regards,
Unfortunately you are liable to pay the December bill as your contract was cancelled on time. Should the contract have been cancelled on the 04 December (maturity date) you would still be liable for the December bill as this is the last month you should pay for the handset fee as well as the benefits loaded on the 01 December.
Regards
^GN
Best regards,
Unfortunately you are liable to pay the December bill as your contract was cancelled on time. Should the contract have been cancelled on the 04 December (maturity date) you would still be liable for the December bill as this is the last month you should pay for the handset fee as well as the benefits loaded on the 01 December.
Regards
^GN
Best regards,
We have escalated your query to our Team for further investigation and one of our consultants will contact you to further assist.
Regards
^GN
Best regards,
We have escalated your query to our Team for further investigation and one of our consultants will contact you to further assist.
Regards
^GN
Best regards,
Kindly note that our consultant tried reaching you with no success, please provide a convenient time to call and an alternative contact number to reach you on via private reply.
^PN
Best regards,
Kindly note that our consultant tried reaching you with no success, please provide a convenient time to call and an alternative contact number to reach you on via private reply.
^PN
Best regards,
^NH
Best regards,
^NH
Best regards,
Our consultant will attempt to contact you today after 4 pm to assist.
Regards
^GN
Best regards,
Our consultant will attempt to contact you today after 4 pm to assist.
Regards
^GN
Best regards,
^NT
Best regards,
^NT
Best regards,
As per our records, we have received your email and our Team will contact you to conclude on the matter.
Regards,
^TN
Best regards,
As per our records, we have received your email and our Team will contact you to conclude on the matter.
Regards,
^TN
Best regards,
