MG
Monique G
1 reviews | Active since May 2018
06 Nov 2023, 13:26
USELESS
What a bunch of useless idiots!!!!
And when the call center agents cant give you answers they just drop the call.
Cancelled my contract now I'm being told I will pay for a month that I will not receive any service.
This is absolutely pathetic!!!
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
06 Nov 2023, 13:34Dear Monique Gerber,
Thank you for reaching out to us.
We are truly sorry for the poor service you've experienced. We want to investigate and address this right away as this is not the level of service we aim to provide. Could you please respond privately with your ID/Cell C number in question.
Regards
Cell C | GN
Thank you for reaching out to us.
We are truly sorry for the poor service you've experienced. We want to investigate and address this right away as this is not the level of service we aim to provide. Could you please respond privately with your ID/Cell C number in question.
Regards
Cell C | GN
Cell C's reply06 Nov 2023, 13:34
Official
Dear Monique Gerber,
Thank you for reaching out to us.
We are truly sorry for the poor service you've experienced. We want to investigate and address this right away as this is not the level of service we aim to provide. Could you please respond privately with your ID/Cell C number in question.
Regards
Cell C | GN
Thank you for reaching out to us.
We are truly sorry for the poor service you've experienced. We want to investigate and address this right away as this is not the level of service we aim to provide. Could you please respond privately with your ID/Cell C number in question.
Regards
Cell C | GN
MG
Monique G's updateReviewer Update
08 Nov 2023, 21:06Your automated response is not resolving the issue I have. This just once again shows your ****ty customer service. Check you online reviews. People are not satisfied with the service Cell C is giving. But just like any other corporate company, you can't give one **** about your "clients", you just continue doing whatever you want.
MG
Monique G's update08 Nov 2023, 21:06
Reviewer Update
Your automated response is not resolving the issue I have. This just once again shows your ****ty customer service. Check you online reviews. People are not satisfied with the service Cell C is giving. But just like any other corporate company, you can't give one **** about your "clients", you just continue doing whatever you want.