USELESS Customer services and NO Management

On 31 July, my Cell C debit Order was collected, then again TWICE on the 2nd August. I lodged a complaint with customer services and was told I would be refunded by the end of the week. The following week again called Customer service and was again told that due to large call volumes my repayment was still in the queue. On 30 August STILL in the queue. You cannot be transferred to the accounts department, a manager or anybody that can help. Yopu are passed from pillar to post and made empty promises. The most USELESS customer services and company i have dealt with. I will be cancelling all my contracts when they expire.