USELESS CUSTOMER CARE SERVICE

CELL C MUST HAVE ONE OF THE WORST CUSTOMER CARE SERVICE I HAVE EVER CAME IN CONTACT WITH IVE BEING STRUGGLING WITH MY ACCOUNT SINCE FEB 2015 I USE TO BANK WITH CAPITEC I SWITCHED TO FNB AND WENT IN TO THE GROVE CELL C STORE TO UPDATE MY NEW DEBIT DETAIL AND SINCE THEN THEY DON'T DEBIT MY ACCOUNT INSTALMENT THEY SIMPLY SUSPEND MY ACCOUNT DUE TO NON PAYMENT I HAVE VERIFIED MY NEW DETAILS AND IT IS CORRECT BUT THEY SIMPLY SAY THERE WERE NO MONEY IN MY ACCOUNT (EVEN THOU I HAVE SEND THU PROVE OF MY BANK STATEMENT EVERY MONTH THAT THERE WERE MORE THAN ENOUGH MONEY IN THE ACCOUNT EVERY TIME) BUT NO SO THEY SUSPEND MY ACCOUNT AND CHARGE ME PENALTY FEES EVERY TIME TO ACTIVATE IT I'M FED UP WITH YOUR BAD SERVICE WITH NOT GETTING THIS RIGHT I WONT EVER RECOMMEND CELL C TO ANY ONE YES THEY ARE CHEAPER BUT YOU GET MUCH WORST SERVICE