MM
Mbalenhle M

1 reviews | Active since Oct 2015

30 Jul 2021, 08:12

USELESS CUSTOMER CARE CENTRE

I don't think I have ever come across anything like cell c service, I sent an e-mail on the 15 of July after a service consultant told me to send an e-mail. I have not received any response till today.

0
Replies (4)
Cell C
Cell C's reply30 Jul 2021, 09:21
Official
Hi Mbalenhle

Kindly forward your email to *** we'll assist you. Also include your contact details.

Apologies for the service you have received.

^PN

Best regards,

MM
Mbalenhle M's update30 Jul 2021, 09:35
Reviewer Update
my details were included on the initial query and with the ref number that was provided, you should be able to get my information and resolve my query. this is just a delay tactic and i'm not gonna play along
Cell C
Cell C's reply30 Jul 2021, 12:59
Official
We are not picking up anything with the reference hence we requested you to forward us the email so we can be able to assist and sort this matter for you.

^PN

Best regards,

MM
Mbalenhle M's update02 Aug 2021, 15:40
Reviewer Update
From: Mbalenhle Mkhize
Sent: 15 July 2021 12:18 PM
To: ***
Subject: *** Hi. I need a statement showing that I have been buying airtime since March 2020 to 28 February 2021. I need this for my SARS filing. Regards Mbalenhle Mkhize
i have also sent my ID via e-mail and still nothing. you keep finding new ways of wasting my time