Useless Cellphone provider is going strong on being beyond useless.

The saga continues... your staff is useless and lack listening s****s and rude . I have been complaining about not receiving automated email statement for the last 6mnths and to date which is costing me money i don't have. I use my personal cellphone for work and my employee pays for my cellphone which I have to claim using the email statement/invoices to submit, I was told this is resolved never mind that no one called me to follow up and confirm resolution if I am still experiencing the same issue. I am at a point where I looking to take legal action as Cell C you are in breach. I never asked to change my preferences as to how i receive my statement/invoices but yet here were are. The lady I just spoke was rude, did not listen and offered me a solution that will her life better. I have had the worst experience with you Cell C and i have had.... employing people who don't even know or understand their own product. I am utterly disgusted by your performance in the last month and your call centre is by far the worst of call centre i have had to deal with .. which was not always the case. You have ensure my record, credit profile/score go lower. Why on earth would I spend another cent to this SP which clearly cannot identify good customers. The team leader i spoke to as well was just as well useless ....he did exactly what the call centre agent did. I want to speak to someone in senior management. If I don't get my invoices/statement on the 1st of each month like I always have been then I unable to claim from my employer and in turn Cell C does not get this money. Please note November payment should be deducted on the 15 December 2018 because you failed once again to provide me with statement/invoice on time and I warned you last month that this would happen again!!!?!??! I have logged numerous call even some were addressed to your IT department to investigate this issue. Zero results from you. You are clearly making too much $$$ off us consumer.