AG
Allistair G

1 reviews | Active since Sept 2009

11 Mar 2025, 15:35

Useless CellC networks and reporting system

Network is unstable now for months, the fault loging system doesn't work. CellC is useless. I can't log a fault because 1stly the i can guarantee 90% of the towers here are just here for show with zero signal and 2ndly because the system cant allow me to log a fault now. Real ****ty CellC, fix your mess.

0
Replies (6)
AG
Allistair G's update11 Mar 2025, 18:17
Reviewer Update
Just as per feedback, the fault was logged and escalated
Cell C
Cell C's reply12 Mar 2025, 09:56
Official
Good day Allistair 

Thank you for bringing this to our attention. Truecaller and similar apps sometimes flag numbers incorrectly based on user reports. We're glad you were able to mark it as accepted. Our Team will be in touch.

Regards,
Cell C | TM 
Cell C
Cell C's reply12 Mar 2025, 13:07
Official
We have updated our team. Please make yourself available for our call. 

Regards,
Cell C | TM 
Cell C
Cell C's reply12 Mar 2025, 15:38
Official
We understand the frustration caused by signal issues. Kindly provide us with an alternative contact number where our team can successfully reach you on to assist further. 

Regards,
Cell C | TM 
AG
Allistair G's update23 Mar 2025, 10:54
Reviewer Update
Now that i can get back into my review. The signal has improved for a day and its back to what it was
AG
Allistair G's update23 Mar 2025, 13:27
Reviewer Update
i see a missed call from Customer Services. Please call me 8am tomorrow