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Dorette M

1 reviews | Active since Jun 2023

30 Jun 2023, 13:17

Useless cell C

July 2022 a *****ulent account was opened in my name. in the same week this happened, I did everything Cell C needed from me. Affidavit, copy of my ID, etc. When my bank account was debited *******ly, I stopped and reversed the transaction. Cell C ***** department cancelled the account but Cell C never cleared it with their creditors.Now I am black listed and have been trying for 3 months to get them to clear my name. I have been in contact with their attorneys, the credit bureau, in store and to no avail nobody can help or resolve the issue. They are absolutely useless and I am super frustrated with cell c. It is now a year later and there is still no change. Cell C do not care and obviously are *********** to assist a victim of *****. I do not know what else to do with such a useless company.

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Replies (2)
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Dorette M's update19 Nov 2023, 19:49
Reviewer Update
Cell C hasn't been in touch till today. Still not solved. Still getting emails and phone calls to inform me that they going to blacklist me, but no one responds to my emails. When I phone they can't help me. The are absolutely useless and they support the ********s that commit ***** and people should stay away from Cell C. Since the *****ulent account was opened in my name, I have done the avidavit, went into the store numerous times, send emails, even Cell C's own lawyers sent them an email to inform them to rectify this, but they didn't even reply to their own lawyers.
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Dorette M's update21 Nov 2023, 07:47
Reviewer Update
I have emailed all the documents on the 16th of July 2023.