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peter O

1 reviews | Active since Nov 2017

30 Oct 2024, 14:12

Useless cell c

I did an upgrade for a laptop and recieved a modem with 2 pin cards One got damaged so i inserted the other one I went to a cell c shop and they daid i had to phone and do a sim swap I had to answer some security questions....then i get told they cant help me I wanted to cancel this contract and return the laptop. I get routed to a number that doesnt work Useless cell c

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Replies (1)
Cell C
Cell C's reply30 Oct 2024, 14:25
Official
Dear Peter,

Thank you for reaching out to us.

We apologize for the service you have experienced. We are here to assist you, please send us a private reply with the number you wan to swap, RICA serial number of your unregistered SIM card and an alternative contact number to reach you on.

As soon as we receive these details, our support team will contact you and assist.

Regards,
Cell C | PN




Best regards,