LH
Luke H

1 reviews | Active since Feb 2025

06 Feb 2025, 11:12

Useless Cell c

Cell c is f2uxking useless. From 2020 i have been struggling with cell c they owe me money, on my contract that i had with them they included a sim and data that i NEVER recieved. Till this very day i according to them i owe them R5000+ after i have settled the account with them. I have send them millions of e-mails and proof of payments regarding the account and it is now 2025. Till this day nothing has been sorted out they are beyond useless.

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Replies (4)
Cell C
Cell C's reply06 Feb 2025, 13:21
Official
Dear Luke Hayward 

Thank you for contacting Cell C.

We understand your frustration, and we sincerely apologize for the ongoing challenges you've faced. A matter unresolved for this long is completely unacceptable, and we want to ensure it gets the attention it deserves. 

We’ve escalated your query to our team for urgent review, and we’ll be in touch to assist further. 

Regards,
Cell C | TM 
LH
Luke H's update07 Feb 2025, 11:43
Reviewer Update
You are pathetic and utterly useless. My account was outstanding with R87 something like that because of your useless service i have paid my account i never recieved something that i paid for month and the lady over the phone has the audacity to tell me to pay the R5000 because they went and took on lawyers. With R87 outstanding while Cell C owes me for the months that i NEVER recieved the sim and never used the data that THEY promised. Now she wants me to use my time and petrol to drive after them do you f1ucking job your useless excuse of a person.
I will not run after ee you for your f1uck up look at your review panel on hello Peter. CELL C HAS EVEN BEEN ON tv regarding them *****ing money from their clients. No wonder they can't support the Sharks rugby team. If i don't do my work i get fired. Do your f1ucking job or i will take you to court you had 5 years 5 f1ucking years to sort this out stop coming with useless excuses.
LH
Luke H's update07 Feb 2025, 12:06
Reviewer Update
See you in court uselss people im not going to drive to a cell c shop to listen to the recording if you can read i said that i paid for a service that i never recieved i have two numbers on that account explain that to me??? How does that happen???
I have proof of payments everything that was made back in 2020 the account was settled.
Cell C
Cell C's reply07 Feb 2025, 13:00
Official
Thank you for the response.

We are truly sorry that we have made you feel this way. Once again, we are available through the provided email address should you need any assistance. 

Regards,
Cell C | TN