1 reviews | Active since May 2015
useless cell c
I took out a wifi contract with cell c. The contract is R149.00 a month. End of April i did not get an acc. I get an acc that is due end of May for R2109.00. I phone to query, 'o its an op line'. I asked the lady how many times 'so it will only be R149.00 a month', everytime she said yes. Now they must first listen to the recording of that day. One lady said because i phone just after 8am i will still have a reply the same day. Later the afternoon i phone, the other lady says 48 hours before i will get a reply. A lady phones me just after that to make it a 'top up' contract, what it was supposed to be from the beginning, she says they will phone in 48 to 72 hours????? ***???? I will not pay that extra money. I know what i asked for and that is what i will pay for. After paying that i will also cancel the contract will cell ****!!
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
