SM
Sbusiso M

1 reviews | Active since Dec 2017

18 Dec 2017, 12:38

Useless calls centre and back line support

Dear Valued Customer Thank you for contacting Cell C. Kindly be advised that our validation server still has not updated the usage for the current month. Please contact us when you have received the invoice related to current month usage. To prevent excessive data loss; Please turn off automatic updates and switch off mobile data when internet is not utilized. For further assistance please contact Cell C on 084 140 or ********** Regards, Team Cell C Dear Cell C customer, please receive feedback for case no. ********** 031 Feed back received for a pre paid number? Pathetic servicr provider.

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Replies (2)
Cell C
Cell C's reply18 Dec 2017, 12:44
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our consultants will contact you and assist with this matter.

Regards
Cell C | PN

SM
Sbusiso M's update18 Dec 2017, 13:37
Reviewer Update
Cell c people this is a pre paid number is that how dum you are npt checking? Yiu guys are failing Cell C. Dont dearve to work there