USELESS CALL CENTRE

Good day, <br> <br> I enquired about the Iphone 6s 64gig for R499.00 <br> Sales person phoned me and did my assessment and then requested me to send him documents via email. As requested, an hour later I had all the documents ready and sent it across to him. I was advised that I would hear back within the next 24 hours. The following day (24 hours later) I emailed asking for an update on the mobile contract without any reply. (Even though he told me he would be working)<br> <br> I then sent numerous emails to him and even customer care without anyone getting back to me. I then finally got home of the contract department regarding an update after spend 17 minutes on the phone (Pathetic - employ more people if you are under staffed) to be told that my application is still pending due to requiring additional documents. SERIOUSLY???? I needed to be chased up to find out my documents are not correct... Why not reply or email to tell me this??? This is seriously pathetic service.