SK
Stefanie K
1 reviews | Active since Jul 2011
23 May 2019, 11:54
Useless at customer service
I have struggled to get any response from cell c. I have sent an online complaint, recieved a reference number, but days later still havent heard from them. Really pathetic. Even after the new regulation stating that airtime cannot be used when your data bundle is expired/used, this pathetic company is still using my airtime without my consent. Please sort this out, or I will be taking my business to another company.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
23 May 2019, 12:56Good afternoon Stefanie
Apologies for the delay in response. Our team will be in touch to assist.
Do expect a call.
Regards
DA
Apologies for the delay in response. Our team will be in touch to assist.
Do expect a call.
Regards
DA
Cell C's reply23 May 2019, 12:56
Official
Good afternoon Stefanie
Apologies for the delay in response. Our team will be in touch to assist.
Do expect a call.
Regards
DA
Apologies for the delay in response. Our team will be in touch to assist.
Do expect a call.
Regards
DA
SK
Stefanie K's updateReviewer Update
27 May 2019, 11:05I have as yet not heard a word from cell c regarding my complaint, so I will port to another service provider who actually knows the basic definition of "customer service". You people truly do not give a ****, as long as you get your money, you couldnt be bothered by regulations. You are a money grabbing, pathetic "company".
SK
Stefanie K's update27 May 2019, 11:05
Reviewer Update
I have as yet not heard a word from cell c regarding my complaint, so I will port to another service provider who actually knows the basic definition of "customer service". You people truly do not give a ****, as long as you get your money, you couldnt be bothered by regulations. You are a money grabbing, pathetic "company".