Useless and insensitive call centre agents and manager

So today we followed up for ITC number for the blacklisting we did last week Tuesday, after an in house ******* at gun point!

After more pathetic and insensitive assistance from a petty call centre agent, spoke to a manager and gave the details required.

It's basically a week later, low and behold the device has still not been blacklisted. We had to give the details a gained, from scratch.

Seems @CellC just can't help being ****** useless! They need #TCF training, seriously