Useless and inept in everything they do

Item: Cell C
Rating: 1
Author: Tebogo M

I have waited for feedback for almost a month now. Can you please refund my R95. This is the ref I got on 09/11/21 and I was told I will be contacted within 48 hrs, I am still waiting. We have received your query and will attend to it shortly. Your reference no is: ***. An SMS will be sent to you when your query has been resolved. Cell C. Pay fast has confirmed that the money was paid to cell c so don't you dare say I must ask the bank to refund me and I have sent the bank statement as well. Yho so much dribble over R95 data

Helpful (0)

Replies (2)

Cell C's replyOfficial

16 Nov 2021, 14:10

Hi Tebogo

Thank you for getting in touch.

We will follow up on this matter and revert to you. Apologies for any inconvenience.

^NT

Cell C's reply16 Nov 2021, 14:10

Official

Hi Tebogo

Thank you for getting in touch.

We will follow up on this matter and revert to you. Apologies for any inconvenience.

^NT

Cell C's replyOfficial

16 Nov 2021, 14:38

Good day Tebogo

Thank you for letting us know about this. Your feedback helps us.

We would like to have this issue resolved promptly and accurately.

Do expect further communication.

^YM

Cell C's reply16 Nov 2021, 14:38

Official

Good day Tebogo

Thank you for letting us know about this. Your feedback helps us.

We would like to have this issue resolved promptly and accurately.

Do expect further communication.

^YM