AN
Amelia N
1 reviews | Active since Jul 2020
12 Sept 2026, 00:19
Useless
I had a query where I added 3 x Voice Bundles to my account.... due to a glitch in there system. I query it at cell C for 2 months now..... always another story. They called me yesterday to said that they will give 2 of the 3 bundles back to me, just to get another call from CellC today just to say but I have used all three bundles, without any proof. I have checked on my account and it totals up to R886.19. Therefor I only used 1 of the 3 Voice Bundles...... They cannot even do basic maths. I am fed up with them and one star is even to much. They are not credible or trustworthy.
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Replies (4)AN
Amelia N's updateReviewer Update
14 Sept 2026, 13:27I need proof that it is been used
AN
Amelia N's update14 Sept 2026, 13:27
Reviewer Update
I need proof that it is been used
AN
Amelia N's updateReviewer Update
14 Sept 2026, 14:11Now I get a message to rate you and that you resolved the matter. Whattt???????????????????????????????? I cannot believe how are you treating your customers.
AN
Amelia N's update14 Sept 2026, 14:11
Reviewer Update
Now I get a message to rate you and that you resolved the matter. Whattt???????????????????????????????? I cannot believe how are you treating your customers.
AN
Amelia N's updateReviewer Update
14 Sept 2026, 20:45I WAS CONTACED BY THE SUPPORT TEAM THAT I USED THE VOICE, BUT NO ONE CONTACTED ME REGARDING THE PROOF. I WANT PROOF.
AN
Amelia N's update14 Sept 2026, 20:45
Reviewer Update
I WAS CONTACED BY THE SUPPORT TEAM THAT I USED THE VOICE, BUT NO ONE CONTACTED ME REGARDING THE PROOF. I WANT PROOF.
AN
Amelia N's updateReviewer Update
14 Sept 2026, 22:101/8/2026 ON THOSE INVOICES THERE WAS 886.19 MINUTES OF THE 900 MINUTES USED. 1/9/2026 THERE WAS A ROLE OVER OF 712.84 THAT WAS USED ON THE NEXT STATEMENT. OKAY, WHY WAS IT NOT PROPERLY EXPLAINED VIA EMAIL. WHAT ABOUT THE THIRD 900 MINUTES THAT I PURCHASE, THAT WAS NOT GIVEN BACK OR AM I USING IT NOW. I DO NOT UNDERSTAND, ARE THOSE MINUMTES NOT JUST VALID VIR ONE MONTH?? NOW IT SEEMS LONGER. PLEASE EXPAIN.
AN
Amelia N's update14 Sept 2026, 22:10
Reviewer Update
1/8/2026 ON THOSE INVOICES THERE WAS 886.19 MINUTES OF THE 900 MINUTES USED. 1/9/2026 THERE WAS A ROLE OVER OF 712.84 THAT WAS USED ON THE NEXT STATEMENT. OKAY, WHY WAS IT NOT PROPERLY EXPLAINED VIA EMAIL. WHAT ABOUT THE THIRD 900 MINUTES THAT I PURCHASE, THAT WAS NOT GIVEN BACK OR AM I USING IT NOW. I DO NOT UNDERSTAND, ARE THOSE MINUMTES NOT JUST VALID VIR ONE MONTH?? NOW IT SEEMS LONGER. PLEASE EXPAIN.