Useless

<p>I received my data router ( data contract) from cellc last month. There is NO signal in our home and we cannot make use of this contract. I've spent more than 2 hours on the phone with cellc in the last 3 weeks trying to get this contract cancelled. IT department has tried to assist but is just as useless as the customer care and cancellations department....i still have this router and not even one step closer to getting this contact cancelled due to no signal! I have to phone from my mtn phone and these calls are costing me a fortune and i still have not received any assistance from cellc. Most useless provider assistance in SA.</p>