NG
Noleen G
1 reviews | Active since Feb 2014
06 Feb 2016, 07:05
Useless
I contacted you to update my address on my invoice which was done and resent per email.Once received the change still didn't reflect.I phoned again and was advised that it would reflect on my next invoice which to date I have not received. I phoned again today only to hear that it can only be updated within the next 30 days.Every time it's a different story.Your customer care is useless.Now I know I am definitely cancelling my contract.Thank you for wasting my time as always.
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Cell C's replyOfficial
06 Feb 2016, 07:50Hello nolgolombick,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Feb 2016, 07:50
Official
Hello nolgolombick,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,