LR
Lerato R

1 reviews | Active since Sept 2022

30 May 2024, 13:46

Useless

I have tried to get in touch with u guys bt clearly can't assist u keep telling me my account is in arrears bt ur consultant sent me an email saying I need to pay 213 for my account to be closed which I dd buy stil can't b assisted u guys even told me to send an email fr a cancelation which I dd bt am being charged fr things r dnt know abt cs u guys r running around with what's in my email check all my emails b4 some1 tried to cal me is it my fault ur consultant sent a wrong email to me? I want nothin to do with cell c am so annoyed cs u can't even assist with this stupid query since laundry thrs no way forward

0
Replies (6)
LR
Lerato R's update30 May 2024, 14:07
Reviewer Update
That was supposed to done long time again n it was hw many times have I asked for statement? Even today I ddnt get it? U c u guys like making ur problems our problem check the emails that were send to me and confirm if u dnt c the amount written for me that I was supposed to pay
LR
Lerato R's update30 May 2024, 15:02
Reviewer Update
Which one was not successful and I believe if I was ur client u would have my number on ur system and my number is ***
LR
Lerato R's update30 May 2024, 15:29
Reviewer Update
I dd explain that am also at work I can't take calls hence I reply to chats n emails
LR
Lerato R's update30 May 2024, 15:35
Reviewer Update
They can call am available till 15:45 and they shouldn't be saying my phone is off while I have it on hand
LR
Lerato R's update30 May 2024, 16:11
Reviewer Update
I spoke to Nancy I have sent her all she needed
Cell C
Cell C's reply30 May 2024, 16:16
Official
Noted.

Thank you for the update.

Regards,
Cell C | TM