TM
Tshepo M
1 reviews | Active since Feb 2015
15 Feb 2017, 09:38
Useless!!!
<p>I purchased a phone from cell c and a few months later the sim just decides to stop working.</p> <p>I find out that this is a norm with Cell C sim cards and 3 months later I decide to do a sim swap, so am told I need to go to a cell c store, now here comes the best part, this is a contract sim and despite the fact that I havent been using what due to me and they've been happily debiting monthly without any hassles, they have the nerve to tell me that I have to pay R130 for a freaken faulty sim that they supp**** to me.</p> <p> </p> <p>Maybe I may be wrong, but if I pay you and you supply **** to me, am I supposed to pay you to replace the **** that YOU, Cell C, supp****?</p>
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
15 Feb 2017, 09:43We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply15 Feb 2017, 09:43
Official
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
15 Feb 2017, 12:36As per feedback, Moses will contact you and assist further with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply15 Feb 2017, 12:36
Official
As per feedback, Moses will contact you and assist further with this matter.
Regards
Cell C | PN
Best regards,
TM
Tshepo M's updateReviewer Update
15 Feb 2017, 15:54Thank you Moses for the quick response and helping out with my complaint. I can say that my problem was solved and done so in the best way possible. I am happy with the service delivered. Thank you again.
TM
Tshepo M's update15 Feb 2017, 15:54
Reviewer Update
Thank you Moses for the quick response and helping out with my complaint. I can say that my problem was solved and done so in the best way possible. I am happy with the service delivered. Thank you again.
Cell C's replyOfficial
16 Feb 2017, 07:53Thank you for providing us with feedback and we are so happy with the way Moses assisted you.
Thumbs up to Moses!
Have a lovely day further.
Regards
Cell C | PN
Best regards,
Cell C's reply16 Feb 2017, 07:53
Official
Thank you for providing us with feedback and we are so happy with the way Moses assisted you.
Thumbs up to Moses!
Have a lovely day further.
Regards
Cell C | PN
Best regards,