FM
Francois M

1 reviews | Active since Jul 2015

13 Jul 2015, 15:24

Useless

Upgraded to Huawei 7-ascend (Contract on my friend's name), took in as screen cracked due to what appears to be a factory fault. Still have to pay for replacing the product??? Took more than a week to get feedback, now going on 2 weeks that replacement phone is not here yet- but according to joburg it was sent last Monday- but friday it was confirmed it only left joburg 11:30. <br> bad service, bad attitude from staff and poor care.<br>

0
Replies (1)
Cell C
Cell C's reply13 Jul 2015, 15:27
Official
Hello Fallen_24,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN

Best regards,