lA
limeez A

1 reviews | Active since Jun 2021

09 Jun 2021, 13:52

URGENT ASSISTANCE WITH UPDATING PAID-UP ACCOUNT!

I have an account that I settled with Cell C in September 2017. I have sent the proof of payment to the customer care including two cell c branches that I have queried with since 2017!!!. To date this record is still reflecting on my ITC! When will this record be updated and how many times do I need to call your customer care for the call to be dropped in my ear. NO response received from either of your branches or head office!!!

0
Replies (3)
Cell C
Cell C's reply09 Jun 2021, 14:20
Official
Good day

Thank you for writing this review.

Kindly send us a private reply with the Cell C Account number reflecting under your ITC profile so we can query this with our Legal Department.

^NZ
Cell C
Cell C's reply09 Jun 2021, 17:21
Official
Thank you. It will be escalated to the relevant  team. 

^NT
Cell C
Cell C's reply09 Jun 2021, 17:50
Official
Thank you. It will be escalated to the relevant  team. 

^NZ